CRM

CRM

Dynamics 365 for sales, marketing and service processes, with acceleration and control

‚ÄčTHE CRM APPLICATIONS FOR THE MANAGEMENT OF THE DIFFERENT AREAS OF YOUR BUSINESS

Altitudo can help your business to translate into practice the CRM strategy for the improvement of the client relations management, partners and collaborators. The Microsoft Dynamics 365 solution (already Dynamics CRM) in fact integrates the business interaction functions by linking processes and people, and ordering/organizing all the information into one and complete vision of the client, directly integrated by email, web and communication and collaboration channels.

Altitudo consultants can help identifying and translating into practice the specific needs of the client, and implementing a Dynamics CRM system integrated with the already existent business systems (also in the case of structures with more branches e with international activities), and which completely fulfills the different areas of business and of other outward or inward services:

  • Sales automation;
  • Marketing automation;
  • Management of the channels and of the relations with the partner;
  • Management of the Post-Sales Service;
  • Management and organization of the employees on the territory (technicians, maintenance workers, sellers) thanks to Dynamics 365 Field Service;
  • Management of projects and professional services businesses, thanks to Dynamics 365 Project Service;
  • Complete business overview;
  • XRM extended applications;
  • Integration with business systems (ERP and others)

The Altitudo team is specialized in the implementation of Microsoft Dynamics CRM with qualified and certified resources, with important active projects.

Altitudo and CRMPact

Altitudo is the Italian partner of the CRMPact network, an international organization of partners specialized in Microsoft Dynamics 365, and it is thus capable to easily provide onsite support to its clients who wish to activate a Dynamics 365 project on an international level.